30-Day Guarantee

Refund Policy

Simple, transparent refunds. Last updated: September 30, 2026

30-Day Money-Back Guarantee

We're confident you'll love our courses. If you're not satisfied within 30 days of purchase, we'll refund your payment, no questions asked (with reasonable exceptions).

Our Refund Policy in Detail

At MFBKTech Academy, we want you to be completely satisfied with your purchase. Our refund policy is designed to be fair and transparent.

When Refunds Are Granted

Valid Refund Reasons

  • Course doesn't meet expectations: Content doesn't match the course description
  • Technical issues: Persistent problems accessing course materials
  • Change of mind: You realize the course isn't right for you
  • Duplicate purchase: Accidental duplicate purchase (within 7 days)
  • Payment error: Incorrect amount charged or double charge

When Refunds Are NOT Granted

Non-Refundable Situations

  • Violation of terms: Account suspended for terms of service violations
  • Excessive content consumption: More than 30% of course content completed
  • Time limit exceeded: Request made after 30 days from purchase
  • Shared access: Account shared with multiple users
  • Discount abuse: Purchasing at discount then requesting refund to repurchase at lower price

Refund Process Timeline

Day 1-30: Eligibility Period

Submit your refund request anytime within 30 days of purchase. We recommend trying the course for at least a few hours before deciding.

Processing Time: 5-10 Business Days

Once approved, refunds are processed within 5-10 business days. The time it appears in your account depends on your bank/payment provider.

Refund Method

Refunds are issued to the original payment method. If the original method is unavailable, we may issue store credit or alternative payment.

How to Request a Refund

1

Contact Support

Email [email protected] with:

  • Your order number or email used for purchase
  • Course name
  • Brief reason for refund request
2

Review & Response

Our team reviews your request within 48 hours. We may ask for additional information to process your request.

3

Refund Processing

If approved, we initiate the refund. You'll receive confirmation email with tracking information.

Special Circumstances

Payment Disputes

Please contact us before initiating a chargeback. Chargebacks may result in permanent account suspension.

Exceptional Extensions

In exceptional cases (medical emergencies, military deployment), we may extend the refund window. Contact us with documentation.

Frequently Asked Questions

Processing: 5-10 business days after approval. The time it appears in your account depends on your payment provider:

  • Bank Transfer: 7-14 business days

Affiliate purchases follow the same refund policy. However, note that affiliates receive commissions on sales, and refunds may affect their earnings. We handle this internally – you still get your full refund.

We generally don't offer partial refunds. However, in special circumstances (e.g., completed only 10% of course but outside 30-day window), contact our support team for consideration.